Better man

Hey guys,

A friend noticed that I was not myself this few days and started to ask me if I'm okay. Well, it must have been all these works, reports, complaints that I've been receiving since last week. Not to mention that I'm still hurts! I didn't further our conversation, I'm afraid that I might be sharing something that I wasn't supposed to. Anyway, I'll always think positive and what's goin to happen ahead of me rather than grief for the things that has happened.

Well, today I went out with my new Marketing Manager. Her name is Anny (am goin to tell about her later - wait for my next post). She's 32, and has been in this line for quite some time. Our appointments started at Senawang and ended in Nilai. We've met a total of 5 customers today. 3 of them were very nice to say that they like how I work and serve them (NOTE: don't read further if you're prone to throw up!!!). I was always on time when it comes to delivery arrangements and my action was fast. They've managed to avoid a lot of delays and complaints from their customers. For me, being a supplier, I believe that we need to help each other. By them telling all these to Anny, makes my day! I was thrilled and suprised of the outcome and at least, they've acknowledge what I have done for them so far. I feel appreciated!

Anny knew about my probs as she's notice too but she said that (boleh tahan tak? wait for this...hehe) she has never met someone who is as positive as me. I didn't mix my personal with my job, afraid that my qualities will be affected. She asked, "What makes you motivated?". My answer was: "I've tried to understand what others are experiencing and put myself in their shoes. We have to help each other. Our customer's also have bosses and superiors that they have to report to whenever there's problems. And for myself, empathy is the most crucial qualities that we should have in order to understand them better. Tried to be honest instead of giving them empty promises, and treat them like how you would like yourself to be treated".

Someone noticed what I've sacrificed for this company and appreciate it. I've never been happy working there so far in TIP but even the smallest and simplest compliments make my day! I do believe that as you age, you'll learn thru experiences and that experience is soooo valuable. In time, it does change you as a person, and a better man (I think) that I've become today.